Terms & Conditions
| Privacy Policy

HOMEBRIDGE ALLIANCE PTY LTD
WEBSITE TERMS OF USE


Last Updated: June 2026

1. Introduction
These Website Terms of Use and Privacy Policy apply to your use of the website, digital content, resources, communications, products and services made available by Homebridge Alliance Pty Ltd, ABN: 37684432139 (“Homebridge Alliance”, “we”, “our” or “us”).


By using our website or providing personal information to us, you agree to these Terms and acknowledge how we collect, hold, use and disclose personal information.
If you do not agree, please discontinue use of the website.

2. Using Our Website
You may use our website for lawful personal, educational, professional or organisational purposes.
You must not use the website in a way that is unlawful, misleading, harmful, unsafe, disruptive, or that infringes another person’s rights. You must not interfere with the website’s security, introduce malicious code, scrape content, impersonate another person, or attempt to access systems or information without permission.


We may restrict access if we reasonably believe the website is being misused or these Terms have been breached.

3. Children and Young People
Our website may be accessed by both adults and young people.Where a programme, purchase, registration, consent process or other activity requires legal authorisation, a parent or legal guardian must provide consent on behalf of anyone under 18 years of age unless otherwise permitted by law.


Parents and guardians are responsible for ensuring information provided on behalf of a minor is accurate and authorised.

4. Intellectual Property
The content available through our website contains intellectual property belonging to Homebridge Alliance Pty Ltd, Ina Mackinnon, licensors, contributors or other rights holders.

This includes written content, educational materials, programme designs, research, publications, frameworks, methodologies, assessments, graphics, photographs, videos, audio recordings, branding and other resources.


HOMEBRIDGE® and REINA® are registered trademarks owned by Ina Mackinnon and used by Homebridge Alliance Pty Ltd with permission.


Nothing on this website gives you ownership of, or permission to reproduce, adapt, distribute, commercialise or otherwise use, any intellectual property without prior written permission from the relevant rights holder.

You may share links to our website. You must not copy, repackage, reproduce or commercially use our materials, programme designs, frameworks, methodologies or proprietary resources without permission.

5. Information on This Website
We aim to keep information accurate and current, but we do not guarantee that all website content will always be complete, accurate or up to date.
Unless expressly stated otherwise, content is provided for general informational and educational purposes only.


Nothing on this website constitutes legal, financial, medical, psychological, therapeutic, employment or other professional advice.

6. Privacy Policy
This Privacy Policy sets out our commitment to protecting personal information provided to us, or otherwise collected by us, offline or online, including through our website, forms, communications, applications, registrations, surveys, consultations, events, programmes, research activities and related services.

7. Personal Information We May Collect

The types of personal information we may collect include:

  • your name;
  • images, audio or video recordings of you, where consent has been provided or collection is otherwise lawful;
  • your contact details, including email address, phone number, mailing address or street address;
  • your age, date of birth or age range;
  • parent, guardian or emergency contact details;
  • demographic information, such as postcode, location or organisation;
  • information about your role, employer, school, organisation or professional background;
  • payment and billing information, processed through third-party payment providers;
  • preferences, opinions, enquiries and communications with us;
  • information you provide through surveys, feedback forms, applications, registrations, testimonials or research activities;
  • details of programmes, products, services or events you have enquired about, registered for, purchased or participated in;
  • health, dietary, accessibility, wellbeing or safety-related information needed to assess suitability, support participation, meet duty-of-care obligations or respond to emergencies;
  • information about minors, where provided by a parent or legal guardian;
  • browser session data, device and network information, page views, traffic sources, search queries, browsing behaviour and website analytics;
  • information about your use of our website, including cookies, communications with the website, browser type, operating system and internet service provider;
  • information provided through associated social media platforms, applications or accounts where you permit us to collect it; and
  • any other personal information requested by us or provided by you or a third party.

We may collect personal information directly from you or from third parties, including parents, guardians, employers, schools, organisations, facilitators, service providers, referral sources or publicly available sources.

8. Collection and Use of Personal Information

We may collect, hold, use and disclose personal information for the following purposes:

  • to enable you to access and use our website, services, forms, applications and associated platforms;
  • to contact and communicate with you;
  • to respond to enquiries, applications, registrations, bookings and service requests;
  • to provide programmes, events, workshops, retreats, consulting services, educational services, resources and related offerings;
  • to assess suitability, safety, accessibility and support needs for participation;
  • to administer payments, invoices, refunds, bookings and records;
  • for internal record keeping and administrative purposes;
  • for evaluation, research, quality improvement and service development;
  • for analytics, market research and business development, including improving our website, services, communications and offerings;
  • to send newsletters, updates, event information and promotional material where permitted;
  • to manage media consent, testimonials, feedback and public-facing stories;
  • to comply with legal, insurance, safeguarding, health and safety, regulatory and dispute resolution obligations;
  • to consider employment, contractor, facilitator or collaboration applications; and
  • for any other purpose disclosed to you at the time of collection or authorised by law.

9. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • third-party service providers who help us operate our business, including IT providers, cloud storage providers, web-hosting providers, email platforms, booking platforms, payment processors, analytics providers, form and survey platforms, marketing providers, professional advisers and administrative support providers;
  • employees, directors, contractors, facilitators, instructors, consultants or authorised representatives of Homebridge Alliance;
  • parents, guardians, emergency contacts, medical responders or emergency services where reasonably necessary for safety or duty-of-care purposes;
  • venues, insurers, professional advisers and operational partners where reasonably required to deliver services;
  • existing or potential business partners, sponsors, funders or institutional clients, where relevant and lawful;
  • anyone to whom our business or assets, or part of them, may be transferred;
  • courts, tribunals, regulators, law enforcement bodies or government agencies where required or authorised by law;
  • debt recovery providers or payment providers where necessary to recover unpaid amounts; and
  • third parties who collect or process website analytics, advertising or usage data, such as Google Analytics, Meta or similar providers.

Some third parties may be located outside Australia, or may store, transfer or access personal information outside Australia, including in Australia, New Zealand, Singapore, the United Kingdom, the European Union, the United States or other countries where our service providers operate.

Where we disclose personal information overseas, we will take reasonable steps to ensure overseas recipients handle personal information in a way that is consistent with the Australian Privacy Principles, unless an exception applies or you have consented to the disclosure.

10. Sensitive Information

Sensitive information is a type of personal information that receives a higher level of protection under Australian privacy law.

Sensitive information may include information about your health, racial or ethnic origin, religious beliefs, philosophical beliefs, professional associations, criminal record, biometric information, sexual orientation or other sensitive matters.

Homebridge Alliance may collect sensitive information where it is reasonably necessary for our functions or activities, including health, dietary, accessibility, wellbeing, safety, cultural, participation or support-related information.

We only collect, hold, use and disclose sensitive information for:

  • any purpose you consent to;
  • the primary purpose for which it was collected;
  • directly related secondary purposes reasonably necessary to provide our services;
  • safety, safeguarding, emergency, health or duty-of-care purposes;
  • research or evaluation purposes where consent has been obtained or information has been de-identified where appropriate;
  • legal, insurance or regulatory purposes; or
  • any purpose required or authorised by law.

11. Your Rights and Control Over Personal Information

Choice and consent

You do not have to provide personal information to us. However, if you do not provide information we reasonably need, we may be unable to respond to your enquiry, process your registration, provide services, assess suitability, support participation, meet safety obligations or communicate with you.

By providing personal information to us, you understand that we will collect, hold, use and disclose it in accordance with this Privacy Policy.

Information from third parties

If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy.

If you provide personal information about another person, including a child, participant, emergency contact, employee or colleague, you confirm that you have authority or consent to provide that information.

Restrict

You may ask us to restrict the collection or use of your personal information.

If you have agreed to receive marketing communications, you may change your mind at any time by contacting us or using the unsubscribe function in our communications.

Access

You may request access to personal information we hold about you.

In some circumstances, we may refuse access as permitted by the Privacy Act 1988 (Cth), including where access would affect another person’s privacy, pose a serious threat to safety, prejudice legal proceedings or be otherwise unlawful.

Correction

If you believe information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us.

We will take reasonable steps to correct information where appropriate.

Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below and provide details of your concern.

We will investigate and respond in writing within a reasonable time, setting out the outcome and any steps we will take.

Unsubscribe

You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.

12. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These steps may include secure platforms, access controls, password protection, administrative safeguards, staff or contractor confidentiality requirements, secure storage, limited access to sensitive information and appropriate destruction or de-identification when information is no longer required.

We cannot guarantee the security of information transmitted over the internet. Transmission of information is at your own risk.

If we become aware of an eligible data breach, we will respond in accordance with our obligations under Australian privacy law.

13. Cookies and Web Beacons

We may use cookies on our website from time to time.

Cookies are small text files placed in your browser to help the website function, remember preferences, understand website use and improve user experience.

Cookies may collect information about your device, browser, pages visited, time spent on pages, referring websites, search queries and browsing behaviour.

We may also use cookies or similar technologies for analytics, advertising, remarketing or social media integration. Third parties such as Google, Meta or similar providers may use cookies to show relevant content or advertising on other websites or platforms.

We may use web beacons from time to time. Web beacons are small pieces of code used to monitor website behaviour, count visitors, understand engagement or deliver cookies.

You can adjust your browser settings to refuse or delete cookies, although some website features may not function properly.

14. Links to Other Websites

Our website may contain links to other websites.

We do not control those websites and are not responsible for their content, privacy practices, security or terms.

Those websites are not governed by this Privacy Policy.

15. User Contributions, Feedback and Testimonials

You may provide enquiries, applications, comments, feedback, testimonials, stories, photographs, recordings, survey responses or other materials to us.

You retain ownership of material you provide.

By submitting material, you allow us to use it for the purpose for which it was provided, including responding to you, assessing applications, delivering services, improving our programmes, conducting evaluation or maintaining records.

We will not publish identifiable testimonials, names, images, recordings or personal stories without consent where consent is required.

16. Payments and Third-Party Providers

Payments may be processed through third-party payment providers.

We do not intentionally store full credit card details unless expressly stated. Payment providers may collect, process and store payment information under their own terms and privacy policies.

Bookings, refunds, cancellations, programme participation and consulting services may also be subject to separate terms.

17. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies available under Australian Consumer Law or any other law that cannot legally be excluded.

18. Liability

To the extent permitted by law, Homebridge Alliance Pty Ltd is not responsible for indirect, consequential or incidental loss arising from use of the website.

Where liability cannot be excluded by law, liability is limited to the extent permitted by law.

19. Amendments

We may vary these Website Terms of Use and Privacy Policy by publishing an updated version on our website.

We recommend checking this page regularly to ensure you are aware of the current version.

Your continued use of the website after changes are published means you accept the updated Terms.

20. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any dispute relating to these Terms is subject to the jurisdiction of the courts of Queensland.

21. Contact Us

For questions, notices, access requests, correction requests, complaints or privacy enquiries, please contact:

Homebridge Alliance Pty Ltd
ABN: 37684432139
Email: ina@homebridge-alliance.com

Last updated: 15th June 2026

7. Personal Information We May Collect

The types of personal information we may collect include:

  • your name;
  • images, audio or video recordings of you, where consent has been provided or collection is otherwise lawful;
  • your contact details, including email address, phone number, mailing address or street address;
  • your age, date of birth or age range;
  • parent, guardian or emergency contact details;
  • demographic information, such as postcode, location or organisation;
  • information about your role, employer, school, organisation or professional background;
  • payment and billing information, processed through third-party payment providers;
  • preferences, opinions, enquiries and communications with us;
  • information you provide through surveys, feedback forms, applications, registrations, testimonials or research activities;
  • details of programmes, products, services or events you have enquired about, registered for, purchased or participated in;
  • health, dietary, accessibility, wellbeing or safety-related information needed to assess suitability, support participation, meet duty-of-care obligations or respond to emergencies;
  • information about minors, where provided by a parent or legal guardian;
  • browser session data, device and network information, page views, traffic sources, search queries, browsing behaviour and website analytics;
  • information about your use of our website, including cookies, communications with the website, browser type, operating system and internet service provider;
  • information provided through associated social media platforms, applications or accounts where you permit us to collect it; and
  • any other personal information requested by us or provided by you or a third party.

We may collect personal information directly from you or from third parties, including parents, guardians, employers, schools, organisations, facilitators, service providers, referral sources or publicly available sources.